Hardworker Studio(including its websites, games and other applications) knows that your privacy comes first. This Policy outlines the types of data we need to collect from you when you use our websites, games and applications, and will explain exactly how we will use your data.
Who we are?
Hardworker Studio is a company developing and publishing video games. When customers play games developed by Hardworker Studio , Hardworker Studio may collect certain personal customer information such as name, email address, phone number, home address, birth date, mobile phone number, credit card information, information from the customer’s profile at SNS, and other personal or non–personal information.
Definition of personal and non personal information
Non-personal information is any information that is not personally identifiable such as but not limited to: technical information about customer’s mobile device, including IP address, mobile device ID, Network Media Access Control address and connection, username, user ID, feature usage, game play statistics, scores and achievements.
Personal Information refers to any data about a specific and determinable natural person to whom the data relates to. There are several categories of personal information, such as address, identifiable information, sensitive information, and descriptive information.
What information does Hardworker Studio collect and how is it used?
Hardworker Studio collects non–personal information when customers use its online products and services and/or play games on mobile devices. Non–personal information may be collected by Hardworker Studio’ own tools, or through third party technologies such as server log files, web beacon, cookies, and tracking pixels Other technologies that we may use to collect and analyze certain types of information, include cookies, IP addresses (including for purposes of determining customer’s approximate geographic location), mobile device ID or other identifiers, browser types, browser language, information passed from customers browser, referring and exit pages and URLs, platform type, the number of clicks, information about customer’s media, peripheral hardware, software and/or applications installed on device, domain names and types, landing pages, pages viewed and order of those pages, the date and amount of time spent on particular pages, other Internet and website usage information, game state and the date and time of activity on Hardworker Studio websites or games, information about how customers uses the game , including game metrics and statistics, feature usage and purchase history.
Hardworker Studio collects personal information during customer’s registration by using Facebook Connect, Twitter or other SNS authentication options to create an account or profile, customer support or technical service request, newsletter subscription, marketing surveys or otherwise through use of Hardworker Studio. Hardworker Studio may also receive non-personal data from third parties.
Hardworker Studio collects, stores and uses personal and non-personal information of customers in order to:
- ⚫ Provide you with any goods, services or functionality that you might have requested;
- ⚫ Respond to your queries through our customer support;
- ⚫ Contact you to promote our website/apps, contests and any special offers we might have;
- ⚫ Send you newsletters, promotions or any marketing materials.
- ⚫ Contact you in relation to contest registration and prize acceptance;
- ⚫ Track your use of our websites and apps to help us learn more about gaming preferences and understand the tendencies of the market, provide in-game offers and notifications that are tailored to you, otherwise enhance your gaming experience;
- ⚫ Collect statistics;
- ⚫ Protect against cheating or fraud, or other security breaches;
- ⚫ Provide adverts that suits your needs and profile the best
- ⚫ Determinate the jurisdiction in which you are located so we can determinate what of laws apply to you;
- ⚫ Send you push notifications (if you choose to allow that function).
Information we may share with third parties
Anti-Cheat and Fraud Prevention Technologies
To prevent fraudulent activities and behaviors that may negatively affect the experiences of all players, Hardworker Studio is authorized to use “anti-cheating” software or applications for the prevention of fraud within Hardworker Studio’ online products and mobile platforms.
Forums/ Online Chat Rooms and Private Messages
Information that Hardworker Studio customers disclose in any online chat rooms, blogs, message boards, user profiles, or in similar forums on Hardworker Studio sites, is considered to be public information. Customers should be aware that any personally identifiable information that is submitted in the course of these public activities can be read, collected or used by other users of these forums. Hardworker Studio is not responsible for personally identifiable information that customers make public.
How We Protect Your Personal Information
Hardworker Studio implements reasonable security measures to protect the security of customer information both online and offline. Hardworker Studio takes reasonable precautions against possible security breaches of customer databases and records, but cannot guarantee that unauthorized access, hacking, data loss or other breaches will never occur. The customer should be aware that transmission of information over the internet is not completely secure, so Hardworker Studio cannot guarantee the security of data while it is being transmitted.
Policy regarding Children
Users need to be aware of the PEGI rating for the individual game they are playing. We do not knowingly allow anyone under the age stated in the PEGI rating to use the service, and we do not knowingly collect or solicit information from underage users. If you are under the PEGI age for the product, please do not send us any information about yourself, including your name, address, telephone number or email address. Should we learn that we have inadvertently collected personal information from an underage user, we will delete that information as soon as possible. If you believe that we might have any information about an underage user, please contact us at firstname.lastname@example.org
Changes to Our Policy